Terms and Conditions

NSTALL Network aims to carry out work to a very high standard and in accordance with current legal, health & safety and site regulations.

NSTALL Network shall not be held liable for any work undertaken at the client’s instructions if that work requires planning or other permits, which the client has not obtained. Unless requested as part of the original contract, it is the responsibility of the client to apply for and pay appropriate fees for any applicable permissions prior to the commencement of work.

All visitors to the site where work is being carried out including owners of the property, employees or temporary staff do so at their own risk. NSTALL Network will not accept any liability for injury should an accident occur.

A site foreman/main contact must be assigned to be the point of call if any problems or discrepancies arise. NSTALL Network will not be held responsible for any errors or loss of time as a result of no contact being made by your assigned person. Contact information including mobile and email details must be given at least 24 hours before work is scheduled to start.

Financial arrangements, quotations for additional work/additional fitters and general work enquiries must be made directly to NSTALL Network either by phone, email or via the NSTALL Network website. Discussions of this nature directly with our fitters/installers is strictly forbidden and may result in legal action and/or the termination of the work contract. By accepting and confirming the contract/quotation you agree to accept the terms and conditions.

It will be assumed that the supply of water, electricity and toilet facilities will be made available for the use of all fitters on site. If not, an additional charge may be made to provide these services to comply with health & safety.

Any delays or cancellations due to insufficient access, information, materials or site safety issues will be chargeable, and additional chargeable days may be required to complete the contracted task. All information, drawings, materials, site access must be arranged/delivered/confirmed before the date of work commencement.

Any advice or recommendation given by NSTALL Network or its employees or agents to the Customer or its employees or agents as to the storage, application or use of the Goods and/or Services which is not confirmed in writing by NSTALL Network is followed or acted upon entirely at the Customer’s own risk and accordingly NSTALL Network shall not be liable for any such advice or recommendation which is not so confirmed.

Quotations / Fees

Quotations are based on the information that we have been supplied and/or any relevant plans. Quotations relate to the work requested by the client to whom the estimate is addressed and is in respect of the property indicated. On receipt of working drawings or additional plans we reserve the right to alter our quotation if the detailed information varies from the original enquiry.

Quotations will remain open for acceptance for a period of 30 days from the date the quotation is provided. If the quotation is accepted a contract will be set up between I NSTALL Network and the client and a 50% deposit will be required prior to commencement of work.

Quotations are issued on the assumed workable condition of the land/building/structure where the installation will take place, unless stated otherwise with evidence of a written description or detailed plan. Any changes to those conditions found to exist before work starts or as work proceeds may result in additional charges to those initially indicated and NSTALL Network will not be held liable.

The client, in accepting this quotation, agrees to NSTALL Network carrying out the described work at the named location. The client shall also make sure safe, suitable and uninterrupted access is available onto/around site on the dates stated in the quotation. NSTALL Network will not be held responsible for delays/termination to work as a result of site access problems. Unless a 48 hour notification period is provided, full stated work fees will still be charged.

Hourly rate services are charged at a set fee of which you the customer will be informed of prior to any works being undertaken.  A minimum charge of 10 hours will apply. Traveling times are chargeable at the same hourly rate from the time our installers leave our office until the time they arrive back at our office.

All products supplied by NSTALL Network remain the property of NSTALL Network until payment is received in full.

Terms of payment are strictly 30 days from the completion of work unless agreed in writing prior to any work being carried out.

Any debt not paid within 30 days will be liable to an interest charge of 2% starting 30 days from invoice date up until the date of payment. This will remain in force up to a maximum time of six months at which point it will be added to the invoice value and referred to our solicitors. NSTALL Network reserves the right to withhold delivery of any goods in our possession until such costs have been paid in full. Storage fees will be charged per month after the first 3 weeks for up to a maximum period of 6 months. After this period you agreed to us disposing of the good to cover the debt. You will be liable for any short fall if this doesn’t cover the debt.

Any disputes in respect of the invoice must be raised in writing within 7 days of the date of invoice. Failure to do this will result in the full invoice amount being made payable.

Recruitment

On submitting a job application with NSTALL Network you must agree to the following:

All information that you give must be correct and accurate to the extent of your knowledge and any changes to this information must be given in writing either during or prior to employment with NSTALL Network.

We carry out random checks on employees, for, but not limited to certification, work hours, attendance, alcohol consumption and work quality. If you know of any reason that you would not pass our checks you must make us aware of the reasons immediately, as failure to do so or failing checks may result in the termination of employment or legal action depending on the extremity of the offence.

Under no circumstances must there be any communication, verbal or otherwise, about employment, hours, wages, jobs or additional work whilst in employment with us or within 90 days of the completion of any work. Our clients agree, by accepting our terms that work inquiries must be made directly to NSTALL Network either by phone, email or via the NSTALL Network website. Discussions of this nature directly with our  NSTALL Network clients is strictly forbidden. Any fitter / employee that breaks these conditions may result in legal action and/or the termination of their employment contract.

Fitters agree to the best of their abilities to carry our work in a professional, efficient and reliable manner. We require all fitters to arrive on site on time, work hard and leave the site as clean and tidy as possible. All work completed must be supported by a before and after photograph and a survey of any problems or discrepancies and this proof must be submitted within 24 hours of the completion of the job.

Employees of NSTALL Network must agree to and sign the full terms and conditions found in their contract. Any terms broken may result in legal action and/or the termination of their employment contract.

All work completed by NSTALL Network by Employees or Subcontractors is NOT to be published on any social network site, including, but not limited to Instagram, Facebook, Google, Pintrest, Twitter, or any other publicly accessible sites without prior written consent.